Proposal to Improve the E-Commerce Platform Development Process with an Exploratory Case Study in Chile

Proposal to Improve the E-Commerce Platform Development Process with an Exploratory Case Study in Chile

Electronic commerce (e-commerce) is the buying and selling of goods and/or services over the internet. In recent years, e-commerce has experienced tremendous growth due to the popularity of and access to the internet throughout the world. Many companies have seen an opportunity in this market, start...

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Bibliographic Details
Main Authors: Paola Monsalve-Obreque, Patricia Vargas-Villarroel, Yemsy Hormazabal-Astorga, Jorge Hochstetter-Diez, Jaime Bustos-Gómez, Mauricio Diéguez-Rebolledo
Format: Article
Language:English
Published: MDPI AG 2023-07-01
Series:Applied Sciences
Subjects:
electronic commerce
ISO 10008
standardize processes
B2C ETC
quality management
customer satisfaction
Online Access:https://www.mdpi.com/2076-3417/13/14/8362

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https://www.mdpi.com/2076-3417/13/14/8362

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