Linking Corporate Social Responsibility to Workplace Deviant Behaviors: Mediating Role of Job Satisfaction

The purpose of this article is to present a mechanism through which the deviant work behaviors of employees can be dealt-with positively through corporate good deeds in the form of fulfilling social responsibilities. Based on the spirit of social identity theory and social exchange theory, the study...

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Main Authors: Khalid Rasheed Memon, Muhammad Zada, Bilqees Ghani, Rezwan Ullah, Mohammad Tahlil Azim, Muhammad Shujaat Mubarik, Alejandro Vega-Muñoz, Dante Castillo
Format: Article
Language:English
Published: Frontiers Media S.A. 2021-12-01
Series:Frontiers in Psychology
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fpsyg.2021.803481/full
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author Khalid Rasheed Memon
Muhammad Zada
Bilqees Ghani
Rezwan Ullah
Mohammad Tahlil Azim
Muhammad Shujaat Mubarik
Alejandro Vega-Muñoz
Dante Castillo
author_facet Khalid Rasheed Memon
Muhammad Zada
Bilqees Ghani
Rezwan Ullah
Mohammad Tahlil Azim
Muhammad Shujaat Mubarik
Alejandro Vega-Muñoz
Dante Castillo
author_sort Khalid Rasheed Memon
collection DOAJ
description The purpose of this article is to present a mechanism through which the deviant work behaviors of employees can be dealt-with positively through corporate good deeds in the form of fulfilling social responsibilities. Based on the spirit of social identity theory and social exchange theory, the study explores the relationships of various deviant behaviors with corporate social responsibility (CSR) through the mediation mechanism of job satisfaction. Data were collected from 385 employees of 40 large manufacturing organizations involved in CSR activities operating in Pakistan. A self-report survey was conducted using a close-ended questionnaire. Data analysis was performed using SEM through Mplus 7. The results reveal that both internal and external CSR contribute to the reduced level of turnover intention, counterproductive work behaviors, and prohibitive voice behaviors. Job satisfaction fully mediates the relationship for internal CSR while partially mediates for external CSR. The study encourages the practitioners to avail approaches that convey the feelings of care, concern, and safety, representing internal CSR practices through diverse HR interventions, organizational support, and justice. They should also keep up the socially responsible behaviors aiming toward the larger community.
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spelling doaj.art-7b04be7227444cb091e844f65cc4d71a2022-12-21T17:22:14ZengFrontiers Media S.A.Frontiers in Psychology1664-10782021-12-011210.3389/fpsyg.2021.803481803481Linking Corporate Social Responsibility to Workplace Deviant Behaviors: Mediating Role of Job SatisfactionKhalid Rasheed Memon0Muhammad Zada1Bilqees Ghani2Rezwan Ullah3Mohammad Tahlil Azim4Muhammad Shujaat Mubarik5Alejandro Vega-Muñoz6Dante Castillo7Graduate School of Business, Universiti Sains Malaysia, Penang, MalaysiaBusiness School, Henan University, Kaifeng, ChinaCollege of Business Management, Institute of Business Management, Karachi, PakistanSchool of Management and Economics, Beijing Institute of Technology, Beijing, ChinaDepartment of Business Administration, Faculty of Economics & Administration, King Abdulaziz University, Jeddah, Saudi ArabiaCollege of Business Management, Institute of Business Management, Karachi, PakistanPublic Policy Observatory, Universidad Autónoma de Chile, Santiago, ChileCentro de Estudios e Investigación Enzo Faletto, Universidad de Santiago de Chile, Santiago, ChileThe purpose of this article is to present a mechanism through which the deviant work behaviors of employees can be dealt-with positively through corporate good deeds in the form of fulfilling social responsibilities. Based on the spirit of social identity theory and social exchange theory, the study explores the relationships of various deviant behaviors with corporate social responsibility (CSR) through the mediation mechanism of job satisfaction. Data were collected from 385 employees of 40 large manufacturing organizations involved in CSR activities operating in Pakistan. A self-report survey was conducted using a close-ended questionnaire. Data analysis was performed using SEM through Mplus 7. The results reveal that both internal and external CSR contribute to the reduced level of turnover intention, counterproductive work behaviors, and prohibitive voice behaviors. Job satisfaction fully mediates the relationship for internal CSR while partially mediates for external CSR. The study encourages the practitioners to avail approaches that convey the feelings of care, concern, and safety, representing internal CSR practices through diverse HR interventions, organizational support, and justice. They should also keep up the socially responsible behaviors aiming toward the larger community.https://www.frontiersin.org/articles/10.3389/fpsyg.2021.803481/fullcorporate social responsibilityjob satisfactionturnover intentionsprohibitive voice behaviorcounterproductive work behaviorsorganizational identification
spellingShingle Khalid Rasheed Memon
Muhammad Zada
Bilqees Ghani
Rezwan Ullah
Mohammad Tahlil Azim
Muhammad Shujaat Mubarik
Alejandro Vega-Muñoz
Dante Castillo
Linking Corporate Social Responsibility to Workplace Deviant Behaviors: Mediating Role of Job Satisfaction
Frontiers in Psychology
corporate social responsibility
job satisfaction
turnover intentions
prohibitive voice behavior
counterproductive work behaviors
organizational identification
title Linking Corporate Social Responsibility to Workplace Deviant Behaviors: Mediating Role of Job Satisfaction
title_full Linking Corporate Social Responsibility to Workplace Deviant Behaviors: Mediating Role of Job Satisfaction
title_fullStr Linking Corporate Social Responsibility to Workplace Deviant Behaviors: Mediating Role of Job Satisfaction
title_full_unstemmed Linking Corporate Social Responsibility to Workplace Deviant Behaviors: Mediating Role of Job Satisfaction
title_short Linking Corporate Social Responsibility to Workplace Deviant Behaviors: Mediating Role of Job Satisfaction
title_sort linking corporate social responsibility to workplace deviant behaviors mediating role of job satisfaction
topic corporate social responsibility
job satisfaction
turnover intentions
prohibitive voice behavior
counterproductive work behaviors
organizational identification
url https://www.frontiersin.org/articles/10.3389/fpsyg.2021.803481/full
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