Linking Corporate Social Responsibility to Workplace Deviant Behaviors: Mediating Role of Job Satisfaction
The purpose of this article is to present a mechanism through which the deviant work behaviors of employees can be dealt-with positively through corporate good deeds in the form of fulfilling social responsibilities. Based on the spirit of social identity theory and social exchange theory, the study...
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Format: | Article |
Language: | English |
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Frontiers Media S.A.
2021-12-01
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Series: | Frontiers in Psychology |
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Online Access: | https://www.frontiersin.org/articles/10.3389/fpsyg.2021.803481/full |
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author | Khalid Rasheed Memon Muhammad Zada Bilqees Ghani Rezwan Ullah Mohammad Tahlil Azim Muhammad Shujaat Mubarik Alejandro Vega-Muñoz Dante Castillo |
author_facet | Khalid Rasheed Memon Muhammad Zada Bilqees Ghani Rezwan Ullah Mohammad Tahlil Azim Muhammad Shujaat Mubarik Alejandro Vega-Muñoz Dante Castillo |
author_sort | Khalid Rasheed Memon |
collection | DOAJ |
description | The purpose of this article is to present a mechanism through which the deviant work behaviors of employees can be dealt-with positively through corporate good deeds in the form of fulfilling social responsibilities. Based on the spirit of social identity theory and social exchange theory, the study explores the relationships of various deviant behaviors with corporate social responsibility (CSR) through the mediation mechanism of job satisfaction. Data were collected from 385 employees of 40 large manufacturing organizations involved in CSR activities operating in Pakistan. A self-report survey was conducted using a close-ended questionnaire. Data analysis was performed using SEM through Mplus 7. The results reveal that both internal and external CSR contribute to the reduced level of turnover intention, counterproductive work behaviors, and prohibitive voice behaviors. Job satisfaction fully mediates the relationship for internal CSR while partially mediates for external CSR. The study encourages the practitioners to avail approaches that convey the feelings of care, concern, and safety, representing internal CSR practices through diverse HR interventions, organizational support, and justice. They should also keep up the socially responsible behaviors aiming toward the larger community. |
first_indexed | 2024-12-24T01:34:36Z |
format | Article |
id | doaj.art-7b04be7227444cb091e844f65cc4d71a |
institution | Directory Open Access Journal |
issn | 1664-1078 |
language | English |
last_indexed | 2024-12-24T01:34:36Z |
publishDate | 2021-12-01 |
publisher | Frontiers Media S.A. |
record_format | Article |
series | Frontiers in Psychology |
spelling | doaj.art-7b04be7227444cb091e844f65cc4d71a2022-12-21T17:22:14ZengFrontiers Media S.A.Frontiers in Psychology1664-10782021-12-011210.3389/fpsyg.2021.803481803481Linking Corporate Social Responsibility to Workplace Deviant Behaviors: Mediating Role of Job SatisfactionKhalid Rasheed Memon0Muhammad Zada1Bilqees Ghani2Rezwan Ullah3Mohammad Tahlil Azim4Muhammad Shujaat Mubarik5Alejandro Vega-Muñoz6Dante Castillo7Graduate School of Business, Universiti Sains Malaysia, Penang, MalaysiaBusiness School, Henan University, Kaifeng, ChinaCollege of Business Management, Institute of Business Management, Karachi, PakistanSchool of Management and Economics, Beijing Institute of Technology, Beijing, ChinaDepartment of Business Administration, Faculty of Economics & Administration, King Abdulaziz University, Jeddah, Saudi ArabiaCollege of Business Management, Institute of Business Management, Karachi, PakistanPublic Policy Observatory, Universidad Autónoma de Chile, Santiago, ChileCentro de Estudios e Investigación Enzo Faletto, Universidad de Santiago de Chile, Santiago, ChileThe purpose of this article is to present a mechanism through which the deviant work behaviors of employees can be dealt-with positively through corporate good deeds in the form of fulfilling social responsibilities. Based on the spirit of social identity theory and social exchange theory, the study explores the relationships of various deviant behaviors with corporate social responsibility (CSR) through the mediation mechanism of job satisfaction. Data were collected from 385 employees of 40 large manufacturing organizations involved in CSR activities operating in Pakistan. A self-report survey was conducted using a close-ended questionnaire. Data analysis was performed using SEM through Mplus 7. The results reveal that both internal and external CSR contribute to the reduced level of turnover intention, counterproductive work behaviors, and prohibitive voice behaviors. Job satisfaction fully mediates the relationship for internal CSR while partially mediates for external CSR. The study encourages the practitioners to avail approaches that convey the feelings of care, concern, and safety, representing internal CSR practices through diverse HR interventions, organizational support, and justice. They should also keep up the socially responsible behaviors aiming toward the larger community.https://www.frontiersin.org/articles/10.3389/fpsyg.2021.803481/fullcorporate social responsibilityjob satisfactionturnover intentionsprohibitive voice behaviorcounterproductive work behaviorsorganizational identification |
spellingShingle | Khalid Rasheed Memon Muhammad Zada Bilqees Ghani Rezwan Ullah Mohammad Tahlil Azim Muhammad Shujaat Mubarik Alejandro Vega-Muñoz Dante Castillo Linking Corporate Social Responsibility to Workplace Deviant Behaviors: Mediating Role of Job Satisfaction Frontiers in Psychology corporate social responsibility job satisfaction turnover intentions prohibitive voice behavior counterproductive work behaviors organizational identification |
title | Linking Corporate Social Responsibility to Workplace Deviant Behaviors: Mediating Role of Job Satisfaction |
title_full | Linking Corporate Social Responsibility to Workplace Deviant Behaviors: Mediating Role of Job Satisfaction |
title_fullStr | Linking Corporate Social Responsibility to Workplace Deviant Behaviors: Mediating Role of Job Satisfaction |
title_full_unstemmed | Linking Corporate Social Responsibility to Workplace Deviant Behaviors: Mediating Role of Job Satisfaction |
title_short | Linking Corporate Social Responsibility to Workplace Deviant Behaviors: Mediating Role of Job Satisfaction |
title_sort | linking corporate social responsibility to workplace deviant behaviors mediating role of job satisfaction |
topic | corporate social responsibility job satisfaction turnover intentions prohibitive voice behavior counterproductive work behaviors organizational identification |
url | https://www.frontiersin.org/articles/10.3389/fpsyg.2021.803481/full |
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