The Employees’ Quality of Services based on The Balinese Local Wisdoms at Non Star-rated Hotels in Bali

Indonesia is classified as a country that is still promoting traditional culture in seeing service as a profession and business, including in Bali as part of Indonesian territory. Based on empirical studies about the cultural-based service quality, as well as the expectations of tourists to interact...

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Bibliographic Details
Main Authors: I Nyoman Gede Astina, I Komang Gde Bendesa, Agung Suryawan Wiranatha
Format: Article
Language:English
Published: Universitas Udayana 2017-03-01
Series:E-Journal of Tourism
Subjects:
Online Access:http://ojs.unud.ac.id/index.php/eot/article/view/30169