Big Data Analytics and Firm Performance in the Hotel Sector

Big data (BD) analytics play a key role in helping hotel firms gain competitive advantages and achieve superior performance. The purpose of this study was to determine which factors encourage the use of big data analytics (BDA) by hotel firms and the impact of BDA on hotel firms’ performance. Unders...

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Bibliographic Details
Main Authors: Tiago Carneiro, Winnie Ng Picoto, Inês Pinto
Format: Article
Language:English
Published: MDPI AG 2023-04-01
Series:Tourism and Hospitality
Subjects:
Online Access:https://www.mdpi.com/2673-5768/4/2/15