Clients satisfaction at primary healthcare facilities and its association with implementation of client service charter in Tanzania.

Clients satisfaction at primary healthcare facilities and its association with implementation of client service charter in Tanzania.

<h4>Background</h4>Client service charter (CSC) provides information about what people can expect in a facility's services; what is expected of clients and service providers. Tanzania implemented Star Rating Assessment (SRA) of primary health care (PHC) facilities in 2015/16 and 201...

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Bibliographic Details
Main Authors: Erick S Kinyenje, Talhiya A Yahya, Mbwana M Degeh, Chrisogone C German, Joseph C Hokororo, Mohamed A Mohamed, Omary A Nassoro, Radenta P Bahegwa, Yohanes S Msigwa, Ruth R Ngowi, Laura E Marandu, Syabo M Mwaisengela, Eliudi S Eliakimu
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2022-01-01
Series:PLoS ONE
Online Access:https://doi.org/10.1371/journal.pone.0272321

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https://doi.org/10.1371/journal.pone.0272321

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