ANALISA FAKTOR-FAKTOR YANG MEMPENGARUHI KEPERCAYAAN DAN PENGARUH KEPERCAYAAN TERHADAP LOYALITAS PENGGUNA INTERNET BANKING DI SURABAYA

ANALISA FAKTOR-FAKTOR YANG MEMPENGARUHI KEPERCAYAAN DAN PENGARUH KEPERCAYAAN TERHADAP LOYALITAS PENGGUNA INTERNET BANKING DI SURABAYA

This research intends to know the factors that influence the trust and the influence of the trust of the users' loyalty to internet banking in Surabaya. The sample of this research is 106 users of internet banking at BCA, Lippo, Mandiri, Niaga, BII, Permata, Bukopin and Mega Bank. The statistic...

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Bibliographic Details
Main Authors: Sri Maharsi, Fenny Fenny
Format: Article
Language:Indonesian
Published: Petra Christian University 2006-01-01
Series:Jurnal Akuntansi dan Keuangan
Subjects:
internet banking
trust
loyalty
Online Access:http://puslit2.petra.ac.id/ejournal/index.php/aku/article/view/16581

Internet

http://puslit2.petra.ac.id/ejournal/index.php/aku/article/view/16581

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