Does it Really Make a Difference? On the Cultural Characteristics of Service and Production Companies

The study intends to analyze the validity of the hypothesis whether production and service organizations differ significantly. First a service management approach is introduced. The significance of service organizations in business is proved. Further on the study analyzes the problems of comparison...

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Bibliographic Details
Main Authors: Balázs Heidrich, Alíz Somogyi
Format: Article
Language:English
Published: University of Miskolc 2004-02-01
Series:Theory, Methodology, Practice
Subjects:
Online Access:https://ojs.uni-miskolc.hu/index.php/tmp/article/view/1305