The Impact Of Customer Satisfaction On Customer Loyalty Of BCA Mobile Banking

In order to meet the demands of customers who seek quick, simple, and affordable services, including banking services, businesses must adapt their methods of operation to the rapid growth of information and communication technology. This study seeks to ascertain what variables may directly affect cu...

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Bibliographic Details
Main Authors: Nur lelasari, Innocentius Bernarto
Format: Article
Language:English
Published: Universitas Tarumanagara 2023-02-01
Series:Jurnal Manajemen
Subjects:
Online Access:https://ecojoin.org/index.php/EJM/article/view/1121