BARRIERS IN THE IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT IN INDONESIAN MANUFACTURING ORGANIZATIONS

This study examines the barriers faced by Indonesian manufacturing organizations in the implementation of TQM. Out of a total sample size of 364 selected organizations identified for a multi-response survey, 78 organizations responded. The analysis identified 11 pertinent factors acting as barriers...

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Bibliographic Details
Main Authors: Zuraidah Mohd Zain, Kifayah Amar
Format: Article
Language:English
Published: Petra Christian University 2001-01-01
Series:Jurnal Teknik Industri
Subjects:
Online Access:http://puslit2.petra.ac.id/ejournal/index.php/ind/article/view/16003