Customer Satisfaction Analysis Through Service Quality for Service Strategy Improvement Mutiareads

The impact of the Covid-19 pandemic has forced MSMEs activists to survive and continue to thrive. ne of the efforts made is to use the internet in its business activities. In this day of globalization, the rapid growth of internet technology brings numerous benefits to its users, one of which is the...

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Bibliographic Details
Main Authors: Halimah Mardiah Hana, Arianis Chan, Cecep Syafaatul Barkah, Pratimi Wulan Tresna
Format: Article
Language:Indonesian
Published: Universitas Negeri Semarang 2022-03-01
Series:Management Analysis Journal
Subjects:
Online Access:https://journal.unnes.ac.id/sju/index.php/maj/article/view/52694