Perspectives of Frequent Users of Emergency Departments on a Case Management Intervention: A Qualitative Study

Background: Effective management of frequent users of emergency departments (FUED) remains challenging. Case management (CM) has shown to improve patient quality of life while reducing ED visits and associated costs. However, little data is available on FUED’s perception of CM outside of North Ameri...

Full description

Bibliographic Details
Main Authors: Luana Schaad MS, Madison Graells MS, Miriam Kasztura MS, Elodie Schmutz MS, Joanna Moullin PhD, Olivier Hugli, Jean-Bernard Daeppen, Julia Ambrosetti MS, Julien Ombelli MS, Michel Golay MS, Vincent Ribordy, Véronique S. Grazioli PhD Privat-Docent, Patrick Bodenmann
Format: Article
Language:English
Published: SAGE Publishing 2023-03-01
Series:Inquiry: The Journal of Health Care Organization, Provision, and Financing
Online Access:https://doi.org/10.1177/00469580231159745