Performance of supermarkets in Santa Catarina: an analysis of small and medium-sized units

Abstract: The retail supermarket sector is one of the most important in the third sector. Besides being one of that most generates direct and indirect jobs, it is one of the first to capture changes in consumer behavior. Given the strong competition and constant evolution of the sector, it is necess...

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Main Authors: Julio Cesar Araujo Silva Junior, Douglas Nodari, Mariana de Oliveira Cavalheiro, Fernanda Gomes Victor
Format: Article
Language:Portuguese
Published: Universidade Federal de São Carlos 2020-07-01
Series:Gestão & Produção
Subjects:
Online Access:http://www.scielo.br/pdf/gp/v27n4/0104-530X-gp-27-4-e4685.pdf
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author Julio Cesar Araujo Silva Junior
Douglas Nodari
Mariana de Oliveira Cavalheiro
Fernanda Gomes Victor
author_facet Julio Cesar Araujo Silva Junior
Douglas Nodari
Mariana de Oliveira Cavalheiro
Fernanda Gomes Victor
author_sort Julio Cesar Araujo Silva Junior
collection DOAJ
description Abstract: The retail supermarket sector is one of the most important in the third sector. Besides being one of that most generates direct and indirect jobs, it is one of the first to capture changes in consumer behavior. Given the strong competition and constant evolution of the sector, it is necessary to improve techniques for individual performance measurement of the networks and the construction of parameters of relative comparison between the units. The aim of this article is to analyze the efficiency of a 31 supermarkets sample in Santa Catarina, using Data Envelopment Analysis (DEA). The variables used in the investigation were gross sales, the number of employees, sales area and number of checkout's in the period of 2014 and 2015. The results pointed out a low percentage of units at maximum efficiency for the two periods analyzed. Another relevant finding was that the variables that presented a mismatch to reach the maximum efficiency of the units was the “Sales area (m2)” and “number of employees“, suggesting the existence of idle structure capacity.
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spelling doaj.art-7dfdeb10b3e447e5a25a5ecacf47eb952022-12-21T18:12:31ZporUniversidade Federal de São CarlosGestão & Produção1806-96492020-07-0127410.1590/0104-530x4685-20Performance of supermarkets in Santa Catarina: an analysis of small and medium-sized unitsJulio Cesar Araujo Silva JuniorDouglas NodariMariana de Oliveira CavalheiroFernanda Gomes Victorhttps://orcid.org/0000-0002-2820-9506Abstract: The retail supermarket sector is one of the most important in the third sector. Besides being one of that most generates direct and indirect jobs, it is one of the first to capture changes in consumer behavior. Given the strong competition and constant evolution of the sector, it is necessary to improve techniques for individual performance measurement of the networks and the construction of parameters of relative comparison between the units. The aim of this article is to analyze the efficiency of a 31 supermarkets sample in Santa Catarina, using Data Envelopment Analysis (DEA). The variables used in the investigation were gross sales, the number of employees, sales area and number of checkout's in the period of 2014 and 2015. The results pointed out a low percentage of units at maximum efficiency for the two periods analyzed. Another relevant finding was that the variables that presented a mismatch to reach the maximum efficiency of the units was the “Sales area (m2)” and “number of employees“, suggesting the existence of idle structure capacity.http://www.scielo.br/pdf/gp/v27n4/0104-530X-gp-27-4-e4685.pdfData envelopment analysisEfficiencySupermarkets
spellingShingle Julio Cesar Araujo Silva Junior
Douglas Nodari
Mariana de Oliveira Cavalheiro
Fernanda Gomes Victor
Performance of supermarkets in Santa Catarina: an analysis of small and medium-sized units
Gestão & Produção
Data envelopment analysis
Efficiency
Supermarkets
title Performance of supermarkets in Santa Catarina: an analysis of small and medium-sized units
title_full Performance of supermarkets in Santa Catarina: an analysis of small and medium-sized units
title_fullStr Performance of supermarkets in Santa Catarina: an analysis of small and medium-sized units
title_full_unstemmed Performance of supermarkets in Santa Catarina: an analysis of small and medium-sized units
title_short Performance of supermarkets in Santa Catarina: an analysis of small and medium-sized units
title_sort performance of supermarkets in santa catarina an analysis of small and medium sized units
topic Data envelopment analysis
Efficiency
Supermarkets
url http://www.scielo.br/pdf/gp/v27n4/0104-530X-gp-27-4-e4685.pdf
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AT marianadeoliveiracavalheiro performanceofsupermarketsinsantacatarinaananalysisofsmallandmediumsizedunits
AT fernandagomesvictor performanceofsupermarketsinsantacatarinaananalysisofsmallandmediumsizedunits