Performance of supermarkets in Santa Catarina: an analysis of small and medium-sized units
Abstract: The retail supermarket sector is one of the most important in the third sector. Besides being one of that most generates direct and indirect jobs, it is one of the first to capture changes in consumer behavior. Given the strong competition and constant evolution of the sector, it is necess...
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Format: | Article |
Language: | Portuguese |
Published: |
Universidade Federal de São Carlos
2020-07-01
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Series: | Gestão & Produção |
Subjects: | |
Online Access: | http://www.scielo.br/pdf/gp/v27n4/0104-530X-gp-27-4-e4685.pdf |
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author | Julio Cesar Araujo Silva Junior Douglas Nodari Mariana de Oliveira Cavalheiro Fernanda Gomes Victor |
author_facet | Julio Cesar Araujo Silva Junior Douglas Nodari Mariana de Oliveira Cavalheiro Fernanda Gomes Victor |
author_sort | Julio Cesar Araujo Silva Junior |
collection | DOAJ |
description | Abstract: The retail supermarket sector is one of the most important in the third sector. Besides being one of that most generates direct and indirect jobs, it is one of the first to capture changes in consumer behavior. Given the strong competition and constant evolution of the sector, it is necessary to improve techniques for individual performance measurement of the networks and the construction of parameters of relative comparison between the units. The aim of this article is to analyze the efficiency of a 31 supermarkets sample in Santa Catarina, using Data Envelopment Analysis (DEA). The variables used in the investigation were gross sales, the number of employees, sales area and number of checkout's in the period of 2014 and 2015. The results pointed out a low percentage of units at maximum efficiency for the two periods analyzed. Another relevant finding was that the variables that presented a mismatch to reach the maximum efficiency of the units was the “Sales area (m2)” and “number of employees“, suggesting the existence of idle structure capacity. |
first_indexed | 2024-12-22T21:11:31Z |
format | Article |
id | doaj.art-7dfdeb10b3e447e5a25a5ecacf47eb95 |
institution | Directory Open Access Journal |
issn | 1806-9649 |
language | Portuguese |
last_indexed | 2024-12-22T21:11:31Z |
publishDate | 2020-07-01 |
publisher | Universidade Federal de São Carlos |
record_format | Article |
series | Gestão & Produção |
spelling | doaj.art-7dfdeb10b3e447e5a25a5ecacf47eb952022-12-21T18:12:31ZporUniversidade Federal de São CarlosGestão & Produção1806-96492020-07-0127410.1590/0104-530x4685-20Performance of supermarkets in Santa Catarina: an analysis of small and medium-sized unitsJulio Cesar Araujo Silva JuniorDouglas NodariMariana de Oliveira CavalheiroFernanda Gomes Victorhttps://orcid.org/0000-0002-2820-9506Abstract: The retail supermarket sector is one of the most important in the third sector. Besides being one of that most generates direct and indirect jobs, it is one of the first to capture changes in consumer behavior. Given the strong competition and constant evolution of the sector, it is necessary to improve techniques for individual performance measurement of the networks and the construction of parameters of relative comparison between the units. The aim of this article is to analyze the efficiency of a 31 supermarkets sample in Santa Catarina, using Data Envelopment Analysis (DEA). The variables used in the investigation were gross sales, the number of employees, sales area and number of checkout's in the period of 2014 and 2015. The results pointed out a low percentage of units at maximum efficiency for the two periods analyzed. Another relevant finding was that the variables that presented a mismatch to reach the maximum efficiency of the units was the “Sales area (m2)” and “number of employees“, suggesting the existence of idle structure capacity.http://www.scielo.br/pdf/gp/v27n4/0104-530X-gp-27-4-e4685.pdfData envelopment analysisEfficiencySupermarkets |
spellingShingle | Julio Cesar Araujo Silva Junior Douglas Nodari Mariana de Oliveira Cavalheiro Fernanda Gomes Victor Performance of supermarkets in Santa Catarina: an analysis of small and medium-sized units Gestão & Produção Data envelopment analysis Efficiency Supermarkets |
title | Performance of supermarkets in Santa Catarina: an analysis of small and medium-sized units |
title_full | Performance of supermarkets in Santa Catarina: an analysis of small and medium-sized units |
title_fullStr | Performance of supermarkets in Santa Catarina: an analysis of small and medium-sized units |
title_full_unstemmed | Performance of supermarkets in Santa Catarina: an analysis of small and medium-sized units |
title_short | Performance of supermarkets in Santa Catarina: an analysis of small and medium-sized units |
title_sort | performance of supermarkets in santa catarina an analysis of small and medium sized units |
topic | Data envelopment analysis Efficiency Supermarkets |
url | http://www.scielo.br/pdf/gp/v27n4/0104-530X-gp-27-4-e4685.pdf |
work_keys_str_mv | AT juliocesararaujosilvajunior performanceofsupermarketsinsantacatarinaananalysisofsmallandmediumsizedunits AT douglasnodari performanceofsupermarketsinsantacatarinaananalysisofsmallandmediumsizedunits AT marianadeoliveiracavalheiro performanceofsupermarketsinsantacatarinaananalysisofsmallandmediumsizedunits AT fernandagomesvictor performanceofsupermarketsinsantacatarinaananalysisofsmallandmediumsizedunits |