Management of Customer Service in Terms of Logistics Information Systems
This paper is focused on perceiving the logistic services as the competition advantage in frame of the ecommerce. Customers consider their purchases in its complexity and all the logistic services should be designed to meet with customers’ preferences as much as possible. Our aim was to identify and...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
De Gruyter
2017-03-01
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| Series: | Open Engineering |
| Subjects: | |
| Online Access: | https://doi.org/10.1515/eng-2017-0006 |