Impact of service orientation on employee satisfaction: Case study of "A" hotels
Hotel business is a complex process whose primary goals are reflected in meeting the needs and wishes of guests. In order to achieve them, it is necessary for employees to develop an adequate service orientation, which would also contribute to job satisfaction. Consequently, in addition to theoretic...
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| Format: | Article |
| Language: | srp |
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University Business Academy - Faculty of Economics and Engineering Management, Novi Sad, Serbia
2023-01-01
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| Series: | Ekonomija: teorija i praksa |
| Subjects: | |
| Online Access: | https://scindeks-clanci.ceon.rs/data/pdf/2217-5458/2023/2217-54582301177A.pdf |