Perancangan Aplikasi Customer Relationship Management untuk Meningkatkan Pelayanan pada Rumah Sakit St. Carolus

Research aims to create a draft of application based on customer relationship management (CRM) toimprove services on St carolus hospital in terms of criticism-suggestions, to create scheduling events and patient schedule for second time which is still less control. Research used survey, interview th...

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Bibliographic Details
Main Authors: Joni Suhartono, Ardyan Valentino Cahyadi, David Yunus
Format: Article
Language:English
Published: Bina Nusantara University 2015-06-01
Series:ComTech
Subjects:
Online Access:https://journal.binus.ac.id/index.php/comtech/article/view/2261