A Smart Email Client Prototype for Effective Reuse of Past Replies
Email communication is widely used in managing customer queries such as complaints and inquiries. With an increasing number of customer emails being received every day, better tools are needed to answer emails efficiently, reuse past efforts and prevent overwhelming and cluttered email backlog. Find...
| Main Authors: | , , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
IEEE
2018-01-01
|
| Series: | IEEE Access |
| Subjects: | |
| Online Access: | https://ieeexplore.ieee.org/document/8517098/ |