PENGARUH KUALITAS PELAYANAN WEBSITE DJP TERHADAP KEPUASAN PENGGUNA DENGAN MODIFIKASI E GOVQUAL

PENGARUH KUALITAS PELAYANAN WEBSITE DJP TERHADAP KEPUASAN PENGGUNA DENGAN MODIFIKASI E GOVQUAL

One of the DGT e-government is the DGT website.. The DGT website contains the latest information on taxes , announcements, tax applications, the latest laws and regulations, press releases, DGT activities, customer service, and information about the DGT organizational structure. The existence of t...

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Bibliographic Details
Main Authors: Dessanti Putri Sekti Ari, Latifah Hanum
Format: Article
Language:English
Published: University of Brawijaya 2021-01-01
Series:Profit: Jurnal Administrasi Bisnis
Subjects:
service quality
user satisfaction
e govqual
Online Access:https://profit.ub.ac.id/index.php/profit/article/view/1022

Internet

https://profit.ub.ac.id/index.php/profit/article/view/1022

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