Measuring the Spiritual Brand Attribute of Islamic Banks

Islamic banking institutions are different from their conventional counterparts as they incorporate religious and spiritual values in their operations. Despite this significant difference, few studies have investigated this spiritual aspect especially from the perspective of the brand. The main pur...

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Main Authors: Siti Ngayesah Ab Hamid, Wan Jamaliah Wan Jusoh, Suharni Maulan
Format: Article
Language:English
Published: UUM PRESS 2019-12-01
Series:Journal of Business Management and Accounting
Subjects:
Online Access:https://e-journal.uum.edu.my/index.php/jbma/article/view/8723
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author Siti Ngayesah Ab Hamid
Wan Jamaliah Wan Jusoh
Suharni Maulan
author_facet Siti Ngayesah Ab Hamid
Wan Jamaliah Wan Jusoh
Suharni Maulan
author_sort Siti Ngayesah Ab Hamid
collection DOAJ
description Islamic banking institutions are different from their conventional counterparts as they incorporate religious and spiritual values in their operations. Despite this significant difference, few studies have investigated this spiritual aspect especially from the perspective of the brand. The main purpose of this study is to develop a valid and reliable scale to measure the spiritual brand attribute of Islamic banks. Based on the result of the interviews and review of literature, 28 items were proposed and analysed using exploratory factor analysis (EFA) and confirmatory factor analysis (CFA). A total of 14 items remain on the final scale classified in three dimensions which are beliefs, ethics, and corporate social responsibility (CSR). The new brand attribute scale is different from the existing scale as it focuses mainly on the spiritual and religious aspect incorporated into the Islamic banking brand.
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spelling doaj.art-7fce1321d4964dbd8638eeb28d320a132023-11-16T02:40:54ZengUUM PRESSJournal of Business Management and Accounting2231-92982636-92492019-12-019210.32890/jbma2019.9.2.8723Measuring the Spiritual Brand Attribute of Islamic BanksSiti Ngayesah Ab Hamid0Wan Jamaliah Wan Jusoh1Suharni Maulan2Faculty of Economics and Management, Universiti Kebangsaan Malaysia, Bangi, Selangor, MalaysiaFaculty of Economics and Management, Universiti Kebangsaan Malaysia, Bangi, Selangor, MalaysiaKulliyyah of Economics and Management Sciences, International Islamic University Malaysia, Kuala Lumpur, Malaysia Islamic banking institutions are different from their conventional counterparts as they incorporate religious and spiritual values in their operations. Despite this significant difference, few studies have investigated this spiritual aspect especially from the perspective of the brand. The main purpose of this study is to develop a valid and reliable scale to measure the spiritual brand attribute of Islamic banks. Based on the result of the interviews and review of literature, 28 items were proposed and analysed using exploratory factor analysis (EFA) and confirmatory factor analysis (CFA). A total of 14 items remain on the final scale classified in three dimensions which are beliefs, ethics, and corporate social responsibility (CSR). The new brand attribute scale is different from the existing scale as it focuses mainly on the spiritual and religious aspect incorporated into the Islamic banking brand. https://e-journal.uum.edu.my/index.php/jbma/article/view/8723Brand attributespiritualIslamic bankIslamic brand
spellingShingle Siti Ngayesah Ab Hamid
Wan Jamaliah Wan Jusoh
Suharni Maulan
Measuring the Spiritual Brand Attribute of Islamic Banks
Journal of Business Management and Accounting
Brand attribute
spiritual
Islamic bank
Islamic brand
title Measuring the Spiritual Brand Attribute of Islamic Banks
title_full Measuring the Spiritual Brand Attribute of Islamic Banks
title_fullStr Measuring the Spiritual Brand Attribute of Islamic Banks
title_full_unstemmed Measuring the Spiritual Brand Attribute of Islamic Banks
title_short Measuring the Spiritual Brand Attribute of Islamic Banks
title_sort measuring the spiritual brand attribute of islamic banks
topic Brand attribute
spiritual
Islamic bank
Islamic brand
url https://e-journal.uum.edu.my/index.php/jbma/article/view/8723
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AT wanjamaliahwanjusoh measuringthespiritualbrandattributeofislamicbanks
AT suharnimaulan measuringthespiritualbrandattributeofislamicbanks