The Dimensions of Loyalty in Public Transit among older adults: A Comparative Analysis across Three Canadian Regions
There is an ongoing debate in public transit literature on how loyalty should be defined. While measures of willingness to recommend and to reuse have become the default, some argue for the addition of other dimensions (i.e., satisfaction and importance). We assess whether a unidimensional factor st...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Findings Press
2023-06-01
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| Series: | Findings |
| Online Access: | https://findingspress.org/article/77765-the-dimensions-of-loyalty-in-public-transit-among-older-adults-a-comparative-analysis-across-three-canadian-regions |