The Dimensions of Loyalty in Public Transit among older adults: A Comparative Analysis across Three Canadian Regions
There is an ongoing debate in public transit literature on how loyalty should be defined. While measures of willingness to recommend and to reuse have become the default, some argue for the addition of other dimensions (i.e., satisfaction and importance). We assess whether a unidimensional factor st...
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| Format: | Article |
| Language: | English |
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Findings Press
2023-06-01
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| Series: | Findings |
| Online Access: | https://findingspress.org/article/77765-the-dimensions-of-loyalty-in-public-transit-among-older-adults-a-comparative-analysis-across-three-canadian-regions |
| _version_ | 1797805983967215616 |
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| author | Thiago Carvalho Ahmed El-Geneidy |
| author_facet | Thiago Carvalho Ahmed El-Geneidy |
| author_sort | Thiago Carvalho |
| collection | DOAJ |
| description | There is an ongoing debate in public transit literature on how loyalty should be defined. While measures of willingness to recommend and to reuse have become the default, some argue for the addition of other dimensions (i.e., satisfaction and importance). We assess whether a unidimensional factor structure representing loyalty exists within these variables using a sample of senior transit users from three Canadian regions. The results are compared to two- and three-variable structures regarding fit and reliability. Including questions on the importance of transit to quality of life as a third dimension to loyalty is recommended while not so for satisfaction. |
| first_indexed | 2024-03-13T06:00:13Z |
| format | Article |
| id | doaj.art-7fd0af7e358c4bbcbe41a72c8c8a447a |
| institution | Directory Open Access Journal |
| issn | 2652-8800 |
| language | English |
| last_indexed | 2024-03-13T06:00:13Z |
| publishDate | 2023-06-01 |
| publisher | Findings Press |
| record_format | Article |
| series | Findings |
| spelling | doaj.art-7fd0af7e358c4bbcbe41a72c8c8a447a2023-06-12T19:38:32ZengFindings PressFindings2652-88002023-06-01The Dimensions of Loyalty in Public Transit among older adults: A Comparative Analysis across Three Canadian RegionsThiago CarvalhoAhmed El-GeneidyThere is an ongoing debate in public transit literature on how loyalty should be defined. While measures of willingness to recommend and to reuse have become the default, some argue for the addition of other dimensions (i.e., satisfaction and importance). We assess whether a unidimensional factor structure representing loyalty exists within these variables using a sample of senior transit users from three Canadian regions. The results are compared to two- and three-variable structures regarding fit and reliability. Including questions on the importance of transit to quality of life as a third dimension to loyalty is recommended while not so for satisfaction.https://findingspress.org/article/77765-the-dimensions-of-loyalty-in-public-transit-among-older-adults-a-comparative-analysis-across-three-canadian-regions |
| spellingShingle | Thiago Carvalho Ahmed El-Geneidy The Dimensions of Loyalty in Public Transit among older adults: A Comparative Analysis across Three Canadian Regions Findings |
| title | The Dimensions of Loyalty in Public Transit among older adults: A Comparative Analysis across Three Canadian Regions |
| title_full | The Dimensions of Loyalty in Public Transit among older adults: A Comparative Analysis across Three Canadian Regions |
| title_fullStr | The Dimensions of Loyalty in Public Transit among older adults: A Comparative Analysis across Three Canadian Regions |
| title_full_unstemmed | The Dimensions of Loyalty in Public Transit among older adults: A Comparative Analysis across Three Canadian Regions |
| title_short | The Dimensions of Loyalty in Public Transit among older adults: A Comparative Analysis across Three Canadian Regions |
| title_sort | dimensions of loyalty in public transit among older adults a comparative analysis across three canadian regions |
| url | https://findingspress.org/article/77765-the-dimensions-of-loyalty-in-public-transit-among-older-adults-a-comparative-analysis-across-three-canadian-regions |
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