Business Process Management Analysis with Cost Information in Public Organizations: A Case Study at an Academic Library
Public organizations must provide high-quality services at a lower cost. In order to accomplish this goal, they need to apply well accepted cost methods and evaluate the efficiency of their processes using Business Process Management (BPM). However, only a few studies have evaluated the addition of...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
MDPI AG
2023-05-01
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| Series: | Modelling |
| Subjects: | |
| Online Access: | https://www.mdpi.com/2673-3951/4/2/14 |