Understanding Destination Value Co-Creation on Social Media: An Application of Travel Blog Analysis

The sharing of travel experiences through social media platforms reflects contemporary consumer culture, but it is still a phenomenon being researched in tourism literature. In this paper, we theorize that sharing travel experience through social media may operate as a distinct social communication...

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Main Authors: Han Xu, Jon C. Lovett, Rob Law
Format: Article
Language:English
Published: MDPI AG 2022-06-01
Series:Tourism and Hospitality
Subjects:
Online Access:https://www.mdpi.com/2673-5768/3/3/35
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author Han Xu
Jon C. Lovett
Rob Law
author_facet Han Xu
Jon C. Lovett
Rob Law
author_sort Han Xu
collection DOAJ
description The sharing of travel experiences through social media platforms reflects contemporary consumer culture, but it is still a phenomenon being researched in tourism literature. In this paper, we theorize that sharing travel experience through social media may operate as a distinct social communication process, and investigate how it contributes to the co-creation of destination value. A qualitative analysis of 97 travel blogs reveals three distinct themes that have the potential for co-creating destination value: motivation, memorable travel experiences, and advice. The results indicate that tourists and destination marketers interpret destination value differently in motivation. The sharing of memorable travel experiences and advice with readers and fellow tourists improves potential tourists’ cognition and emotional connection to the destination, thereby increasing the level of tourist destination engagement. The extension of the consumer socialization framework provides a deeper understanding of the destination value co-creation process, and provides useful insights for destination promotion and management.
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spelling doaj.art-80f45e756c1141b6aaf8b4679b3506452023-11-23T19:14:43ZengMDPI AGTourism and Hospitality2673-57682022-06-013357358810.3390/tourhosp3030035Understanding Destination Value Co-Creation on Social Media: An Application of Travel Blog AnalysisHan Xu0Jon C. Lovett1Rob Law2School of Geography, University of Leeds, Leeds LS2 9JT, UKSchool of Geography, University of Leeds, Leeds LS2 9JT, UKAsia-Pacific Academy of Economics and Management, University of Macau, Macao 999078, ChinaThe sharing of travel experiences through social media platforms reflects contemporary consumer culture, but it is still a phenomenon being researched in tourism literature. In this paper, we theorize that sharing travel experience through social media may operate as a distinct social communication process, and investigate how it contributes to the co-creation of destination value. A qualitative analysis of 97 travel blogs reveals three distinct themes that have the potential for co-creating destination value: motivation, memorable travel experiences, and advice. The results indicate that tourists and destination marketers interpret destination value differently in motivation. The sharing of memorable travel experiences and advice with readers and fellow tourists improves potential tourists’ cognition and emotional connection to the destination, thereby increasing the level of tourist destination engagement. The extension of the consumer socialization framework provides a deeper understanding of the destination value co-creation process, and provides useful insights for destination promotion and management.https://www.mdpi.com/2673-5768/3/3/35consumer socialization theorydestination managementtravel blogstourism experiencevalue co-creation
spellingShingle Han Xu
Jon C. Lovett
Rob Law
Understanding Destination Value Co-Creation on Social Media: An Application of Travel Blog Analysis
Tourism and Hospitality
consumer socialization theory
destination management
travel blogs
tourism experience
value co-creation
title Understanding Destination Value Co-Creation on Social Media: An Application of Travel Blog Analysis
title_full Understanding Destination Value Co-Creation on Social Media: An Application of Travel Blog Analysis
title_fullStr Understanding Destination Value Co-Creation on Social Media: An Application of Travel Blog Analysis
title_full_unstemmed Understanding Destination Value Co-Creation on Social Media: An Application of Travel Blog Analysis
title_short Understanding Destination Value Co-Creation on Social Media: An Application of Travel Blog Analysis
title_sort understanding destination value co creation on social media an application of travel blog analysis
topic consumer socialization theory
destination management
travel blogs
tourism experience
value co-creation
url https://www.mdpi.com/2673-5768/3/3/35
work_keys_str_mv AT hanxu understandingdestinationvaluecocreationonsocialmediaanapplicationoftravelbloganalysis
AT jonclovett understandingdestinationvaluecocreationonsocialmediaanapplicationoftravelbloganalysis
AT roblaw understandingdestinationvaluecocreationonsocialmediaanapplicationoftravelbloganalysis