Identifying and ranking satisfaction requirements of users of the Islamic World Science Citation Center (ISC) using the Kano model

Identifying and ranking satisfaction requirements of users of the Islamic World Science Citation Center (ISC) using the Kano model

The purpose of this study is to identify and rank the users satisfaction requirements of Islamic World Science Citation Center (ISC) based on Kano model. This study is applied and in terms of type, descriptive-survey of field branch. The statistical population of this study was all full-time faculty...

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Bibliographic Details
Main Authors: Saeed Farsi, Sedigheh Mohammad Ismail, Fahimeh Bab Al-Hawaiji, Fatemeh Nooshin Fard
Format: Article
Language:fas
Published: Iranian Research Institute for Information and Technology 2020-07-01
Series:Iranian Journal of Information Processing & Management
Subjects:
satisfaction
user
citation database
islamic world
kano model
Online Access:http://jipm.irandoc.ac.ir/article-1-4412-en.html

Internet

http://jipm.irandoc.ac.ir/article-1-4412-en.html

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