THE IMPACTS OF QUALITY MANAGEMENT ON CUSTOMER FOCUS IN THE BEVERAGES INDUSTRY

The role of quality management in the organizational spheres cannot be sidelined as it streamlines functional protocols of the firm. Multinational corporations specifically ensure eradication of shortcomings in terms of product quality and service. Specifically, multinational beverages companies in...

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Bibliographic Details
Main Authors: Muddasar Ghani Khwaja, Saqib Mahmood, Ahmad Jusoh
Format: Article
Language:English
Published: University of Kragujevac 2020-03-01
Series:Proceedings on Engineering Sciences
Subjects:
Online Access:http://pesjournal.net/journal/v2-n1/9.pdf