THE IMPACTS OF QUALITY MANAGEMENT ON CUSTOMER FOCUS IN THE BEVERAGES INDUSTRY
The role of quality management in the organizational spheres cannot be sidelined as it streamlines functional protocols of the firm. Multinational corporations specifically ensure eradication of shortcomings in terms of product quality and service. Specifically, multinational beverages companies in...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
University of Kragujevac
2020-03-01
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Series: | Proceedings on Engineering Sciences |
Subjects: | |
Online Access: | http://pesjournal.net/journal/v2-n1/9.pdf |