PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH PADA BANK RAKYAT INDONESIA CABANG ADISUCIPTO YOGYAKARTA
Service quality is a fundamental factor in a company engaged in the service sector, in this case BRI Branch Adisucipto Yogyakarta Cilacap. Customer satisfaction can be seen from each level of service provided massively. The results of this study indicate that the validity and reliability instrument...
| Main Authors: | , |
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| Format: | Article |
| Language: | Indonesian |
| Published: |
Institut Teknologi dan Bisnis Asia Malang
2021-01-01
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| Series: | Jurnal Manajemen dan Profesional |
| Subjects: | |
| Online Access: | https://jurnal.stie.asia.ac.id/index.php/jpro/article/view/380 |