Measures for explainable AI: Explanation goodness, user satisfaction, mental models, curiosity, trust, and human-AI performance

If a user is presented an AI system that portends to explain how it works, how do we know whether the explanation works and the user has achieved a pragmatic understanding of the AI? This question entails some key concepts of measurement such as explanation goodness and trust. We present methods for...

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Bibliographic Details
Main Authors: Robert R. Hoffman, Shane T. Mueller, Gary Klein, Jordan Litman
Format: Article
Language:English
Published: Frontiers Media S.A. 2023-02-01
Series:Frontiers in Computer Science
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fcomp.2023.1096257/full