Customer Loyalty Analysis in PT. BNI-46 (Persero) Support Branch of Graha Pangeran Surabaya

BANK is a financial institution that plays an important role in the economy which influences the movement of economic growth with the aim of improving the standard of living of the people at large. Based on the background of the problem, regarding the provision of good service quality to customers...

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Bibliographic Details
Main Authors: Apria Tika Dewi, Dhani Ichsanuddin Nur
Format: Article
Language:English
Published: LPPM of Narotama University Surabaya 2021-07-01
Series:IJEBD (International Journal of Entrepreneurship and Business Development)
Subjects:
Online Access:https://jurnal.narotama.ac.id/index.php/ijebd/article/view/1469