The influence of socio-demographic characteristics on respondents’ perceptions of healthcare service quality
Introduction: Service quality is the customer’s subjective assessment that plays an increasingly important role as an element of competitive advantage in the health sector. Aim: The main purpose was to determine whether the selected socio-demographic characteristics had a considerable impact on pa...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Kazimierz Wielki University
2018-12-01
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Series: | Journal of Education, Health and Sport |
Subjects: | |
Online Access: | https://apcz.umk.pl/JEHS/article/view/25677 |