Organizational Image Repair Tactics and Crisis Type: Implications for Crisis Response Strategy Effectiveness

Existing models of organizational crisis response effectiveness provide useful insights but are limited in terms of offering a guide for practitioners dealing with actual crisis situations. This analysis examines the relative effectiveness of image repair tactics based on differences in root causes...

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Bibliographic Details
Main Authors: John Gribas, James Disanza, Nancy Legge, Karen L. Hartman
Format: Article
Language:English
Published: The Netherlands Press 2018-11-01
Series:Journal of International Crisis and Risk Communication Research
Subjects:
Online Access:https://stars.library.ucf.edu/jicrcr/vol1/iss2/3