Perencanaan Peningkatan Kualitas Jasa Pelayanan Perpustakaan Dengan Metode Rekayasa Nilai

A quality of service in UPT. Centre Library Muhammadiyah University of Malang especially in user devision and human resources management division is one of most used division which is complaint by users and need to increase of quality to satisfy users. Value engineering is a method which solue this...

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Bibliographic Details
Main Author: Dyah Retno Purwatiningsih
Format: Article
Language:English
Published: Jurusan Teknik Industri, Fakultas Teknik Universitas Muhammadiyah Malang 2010-04-01
Series:Jurnal Teknik Industri
Subjects:
Online Access:http://ejournal.umm.ac.id/index.php/industri/article/view/219