Perencanaan Peningkatan Kualitas Jasa Pelayanan Perpustakaan Dengan Metode Rekayasa Nilai
A quality of service in UPT. Centre Library Muhammadiyah University of Malang especially in user devision and human resources management division is one of most used division which is complaint by users and need to increase of quality to satisfy users. Value engineering is a method which solue this...
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Format: | Article |
Language: | English |
Published: |
Jurusan Teknik Industri, Fakultas Teknik Universitas Muhammadiyah Malang
2010-04-01
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Series: | Jurnal Teknik Industri |
Subjects: | |
Online Access: | http://ejournal.umm.ac.id/index.php/industri/article/view/219 |