Islamic Bank Customer Satisfaction and Services During the COVID-19 Pandemic
The COVID-19 pandemic has negatively impacted the Islamic banking industry by increasing non-performing financing, decreasing savings, and weakening annual performance. This condition, if not anticipated, can lead to bankruptcy. Therefore, customers need to get the best service so that their loyalty...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Universitas Muhammadiyah Yogyakarta
2022-04-01
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| Series: | Jurnal Ekonomi & Studi Pembangunan |
| Subjects: | |
| Online Access: | https://journal.umy.ac.id/index.php/esp/article/view/13796 |