Managing omni-channel reverse logistics risk during supply chain disruption recovery in the South African fashion industry
Background: Omni-channel retailing is blurring the lines between online and physical stores for consumers as it provides consumers with more choices, convenience and a seamless shopping experience. An integral aspect of implementing an omni-channel retail strategy is having an efficient reverse logi...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
AOSIS
2023-09-01
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Series: | Journal of Transport and Supply Chain Management |
Subjects: | |
Online Access: | https://jtscm.co.za/index.php/jtscm/article/view/932 |