Managing omni-channel reverse logistics risk during supply chain disruption recovery in the South African fashion industry

Background: Omni-channel retailing is blurring the lines between online and physical stores for consumers as it provides consumers with more choices, convenience and a seamless shopping experience. An integral aspect of implementing an omni-channel retail strategy is having an efficient reverse logi...

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Bibliographic Details
Main Authors: Tristan Ermes, Wesley Niemann
Format: Article
Language:English
Published: AOSIS 2023-09-01
Series:Journal of Transport and Supply Chain Management
Subjects:
Online Access:https://jtscm.co.za/index.php/jtscm/article/view/932

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