Investigating the Factors Affecting Customer Satisfaction of Iranian Mobile Operators through Combined Simulation of System Dynamics - Discrete Event
Objective: Today, competition is the first and last word in different markets, and among these, more successful businesses are those that pay double attention to the issue of satisfying their customers and their loyalty. The main purpose of this article is to investigate as much as possible the vari...
| Main Authors: | , , |
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| Format: | Article |
| Language: | fas |
| Published: |
University of Tehran
2020-12-01
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| Series: | مدیریت صنعتی |
| Subjects: | |
| Online Access: | https://imj.ut.ac.ir/article_83188_04bbe0a66b43b718f8cad9a678bbbe0d.pdf |