Developing a Quality 4.0 Maturity Index for Improved Business Operational Efficiency and Performance

Purpose: Technological advances and increased environmental turbulence require a transition in quality management. The study aimed at developing a Quality 4.0 maturity index for improved business operational efficiency and performance. Methodology/Approach: This conceptual paper introduces a theo...

Full description

Bibliographic Details
Main Author: Matolwandile Mzuvukile Mtotywa
Format: Article
Language:English
Published: Technical University of Kosice 2022-08-01
Series:Kvalita Inovácia Prosperita
Subjects:
Online Access:https://www.qip-journal.eu/index.php/QIP/article/view/1718