Service process factors affecting patients’ and clinicians’ experiences on rapid teleconsultation implementation in out-patient neurology services during COVID-19 pandemic: a scoping review

Service process factors affecting patients’ and clinicians’ experiences on rapid teleconsultation implementation in out-patient neurology services during COVID-19 pandemic: a scoping review

Abstract Background The adoption of teleconsultation for outpatient neurology services was limited until the onset of the COVID-19 pandemic which forced many outpatient neurology services to rapidly switch to virtual models. However, it remains unclear how this change has impacted patients’ and clin...

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Bibliographic Details
Main Authors: Guangxia Meng, Carrie McAiney, Christopher M. Perlman, Ian McKillop, Therese Tisseverasinghe, Helen H. Chen
Format: Article
Language:English
Published: BMC 2022-04-01
Series:BMC Health Services Research
Subjects:
Neurology
Teleconsultation
COVID 19
Outpatient
Service quality
Patient experience
Online Access:https://doi.org/10.1186/s12913-022-07908-4

Internet

https://doi.org/10.1186/s12913-022-07908-4

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