Exploring the Perceived online Review Credibility and Management Response Influence on Purchase Intention

Online reviews play a crucial role in the consumer decision-making process in the glamping industry. Some reviews are misleading; therefore, users need to identify credible reviews to form objective opinions. This study examined dimensions of perceived review credibility and its influence on purchas...

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Bibliographic Details
Main Authors: Elmira Djafarova, Laura Geere BA
Format: Article
Language:fas
Published: University of Tehran 2023-04-01
Series:Journal of Information Technology Management
Subjects:
Online Access:https://jitm.ut.ac.ir/article_92361_1218c13844cfe6277cbaf09e004898d4.pdf