Investigation of Consumer Reviews on Social Media for Five-Star Hotel Enterprises in Istanbul: A Case of TripAdvisor

Today, access to social media on the internet is becoming easier and the number of active users on social media is increasing day by day. This mobility causes social media platforms to become a frequently used source of information. In this context, the importance of online consumer reviews of hotel...

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Bibliographic Details
Main Authors: Serkan AK, Mithat Zeki DİNCER
Format: Article
Language:English
Published: Istanbul University 2019-11-01
Series:Journal of Tourismology
Subjects:
Online Access:https://dergipark.org.tr/tr/pub/iuturizmoloji/issue/48899/649373?publisher=istanbul