Investigation of Consumer Reviews on Social Media for Five-Star Hotel Enterprises in Istanbul: A Case of TripAdvisor
Today, access to social media on the internet is becoming easier and the number of active users on social media is increasing day by day. This mobility causes social media platforms to become a frequently used source of information. In this context, the importance of online consumer reviews of hotel...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Istanbul University
2019-11-01
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Series: | Journal of Tourismology |
Subjects: | |
Online Access: | https://dergipark.org.tr/tr/pub/iuturizmoloji/issue/48899/649373?publisher=istanbul |