Achieving Continuous Improvement in CSSD Management through Performance Measurements using User Satisfaction Surveys and Interventions

Introduction: The objective of the study was to achieve continuous improvement in Central Sterile Supply Department (CSSD) management through performance measurements using user satisfaction surveys and interventions. Methods: A brainstorming session was conducted with the multidisciplinary process...

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Bibliographic Details
Main Authors: Lallu Joseph, B. Rabindranath, Florence Ponnie, Premila Lee
Format: Article
Language:English
Published: Innovative Healthcare Institute 2021-11-01
Series:Global Journal on Quality and Safety in Healthcare
Subjects:
Online Access:https://jqsh.org/doi/pdf/10.36401/JQSH-20-43