The Study on the Attractiveness of “Ura-Harajuku” for Inbound Travelers through a Customer Journey:

This study focused on “Ura-Harajuku” where a considerably large number of inbound foreign travelers strolled around on its narrow streets, but not on areas well-known to foreign visitors, such as Ginza or Takeshita street, and then analyzed why such travelers are attracted to “Ura-Harajuku”. The stu...

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Bibliographic Details
Main Author: Miyuki Egami
Format: Article
Language:Japanese
Published: Japan Marketing Academy 2022-03-01
Series:Maketingu Janaru
Subjects:
Online Access:https://www.jstage.jst.go.jp/article/marketing/41/4/41_2022.014/_html/-char/en
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author Miyuki Egami
author_facet Miyuki Egami
author_sort Miyuki Egami
collection DOAJ
description This study focused on “Ura-Harajuku” where a considerably large number of inbound foreign travelers strolled around on its narrow streets, but not on areas well-known to foreign visitors, such as Ginza or Takeshita street, and then analyzed why such travelers are attracted to “Ura-Harajuku”. The study shows that the most frequent foreign visitors to “Ura-Harajuku” are travelers from China and that they are attracted by street fashion brands that are unique to “Ura-Harajuku”. It is also found clearly that these street fashion brands are perceived differently from other brands that have been considered to be the mainstream of fashion industry until recent years, and are mainly sold in department stores and SCs in Japan. The study also found through a customer journey modifying Kotler 5A model that such street brands are appreciated and recommended by such visitors for its uniqueness with “Ura-Harajuku”.
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spelling doaj.art-865bc1d694694febbfbb823ddf88ecbe2022-12-22T04:24:05ZjpnJapan Marketing AcademyMaketingu Janaru0389-72652188-16692022-03-01414809210.7222/marketing.2022.014marketingThe Study on the Attractiveness of “Ura-Harajuku” for Inbound Travelers through a Customer Journey:Miyuki Egami0Hosei Graduate School of Regional Policy Design, JapanThis study focused on “Ura-Harajuku” where a considerably large number of inbound foreign travelers strolled around on its narrow streets, but not on areas well-known to foreign visitors, such as Ginza or Takeshita street, and then analyzed why such travelers are attracted to “Ura-Harajuku”. The study shows that the most frequent foreign visitors to “Ura-Harajuku” are travelers from China and that they are attracted by street fashion brands that are unique to “Ura-Harajuku”. It is also found clearly that these street fashion brands are perceived differently from other brands that have been considered to be the mainstream of fashion industry until recent years, and are mainly sold in department stores and SCs in Japan. The study also found through a customer journey modifying Kotler 5A model that such street brands are appreciated and recommended by such visitors for its uniqueness with “Ura-Harajuku”.https://www.jstage.jst.go.jp/article/marketing/41/4/41_2022.014/_html/-char/eninbound demandchinese touristsstreet fashioncustomer journey“ura-harajuku”
spellingShingle Miyuki Egami
The Study on the Attractiveness of “Ura-Harajuku” for Inbound Travelers through a Customer Journey:
Maketingu Janaru
inbound demand
chinese tourists
street fashion
customer journey
“ura-harajuku”
title The Study on the Attractiveness of “Ura-Harajuku” for Inbound Travelers through a Customer Journey:
title_full The Study on the Attractiveness of “Ura-Harajuku” for Inbound Travelers through a Customer Journey:
title_fullStr The Study on the Attractiveness of “Ura-Harajuku” for Inbound Travelers through a Customer Journey:
title_full_unstemmed The Study on the Attractiveness of “Ura-Harajuku” for Inbound Travelers through a Customer Journey:
title_short The Study on the Attractiveness of “Ura-Harajuku” for Inbound Travelers through a Customer Journey:
title_sort study on the attractiveness of ura harajuku for inbound travelers through a customer journey
topic inbound demand
chinese tourists
street fashion
customer journey
“ura-harajuku”
url https://www.jstage.jst.go.jp/article/marketing/41/4/41_2022.014/_html/-char/en
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