CONTINUANCE INTENTION OF MOBILE BANKING SERVICES AMONG GENERATION Y

In recent years, especially during the COVID-19 pandemic, more people have been using mobile banking services. Mobile banking will grow in the long run as long as people keep using it. Thus, the objective of this study was to investigate what factors affect Generation Y (Gen-Y) customers’ continu...

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Bibliographic Details
Main Authors: Tham Jia Hui, Muhammad Asyraf Hasim, Muhammad Ammar Shafi
Format: Article
Language:English
Published: Universiti Teknologi MARA, Negeri Sembilan 2023-10-01
Series:Journal of Academia
Subjects:
Online Access:https://myjms.mohe.gov.my/index.php/joa/article/view/23417