Organizational memory and forgetfulness generating vulnerabilities in complex environments

Organizational memory and forgetfulness generating vulnerabilities in complex environments

This article analyzes the relationship between organizational memory and forgetfulness in the generation of operational vulnerabilities, based on a case study carried out with a highly specialized technical team from a multinational company of the automotive sector. The article starts with the prese...

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Bibliographic Details
Main Author: Robson Quinello
Format: Article
Language:English
Published: Associação Nacional de Pós-Graduação e Pesquisa em Administração (ANPAD) 2006-01-01
Series:BAR: Brazilian Administration Review
Subjects:
learning organizations
learning process
errors
human failures
forgetfulness process
organizational memory.
Online Access:http://www.anpad.org.br/periodicos/arq_pdf/a_603.pdf

Internet

http://www.anpad.org.br/periodicos/arq_pdf/a_603.pdf

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