Organizational memory and forgetfulness generating vulnerabilities in complex environments

This article analyzes the relationship between organizational memory and forgetfulness in the generation of operational vulnerabilities, based on a case study carried out with a highly specialized technical team from a multinational company of the automotive sector. The article starts with the prese...

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Main Author: Robson Quinello
Format: Article
Language:English
Published: Associação Nacional de Pós-Graduação e Pesquisa em Administração (ANPAD) 2006-01-01
Series:BAR: Brazilian Administration Review
Subjects:
Online Access:http://www.anpad.org.br/periodicos/arq_pdf/a_603.pdf
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author Robson Quinello
author_facet Robson Quinello
author_sort Robson Quinello
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description This article analyzes the relationship between organizational memory and forgetfulness in the generation of operational vulnerabilities, based on a case study carried out with a highly specialized technical team from a multinational company of the automotive sector. The article starts with the presentation of the complexitycontext of the Brazilian automotive sector in the last decades. It then goes on to discuss the theoretical referential on learning organizations, organizational memory and forgetfulness and organizations with high operational reliability characteristics. Finally, a case study is presented, carried out based on the theoretical concepts described in the body of the article, showing the contradictions and evidence of this relationship.
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spelling doaj.art-873d90b208274e0b8bcd08a013c024282023-01-02T13:32:15ZengAssociação Nacional de Pós-Graduação e Pesquisa em Administração (ANPAD)BAR: Brazilian Administration Review1807-76922006-01-01316478Organizational memory and forgetfulness generating vulnerabilities in complex environmentsRobson QuinelloThis article analyzes the relationship between organizational memory and forgetfulness in the generation of operational vulnerabilities, based on a case study carried out with a highly specialized technical team from a multinational company of the automotive sector. The article starts with the presentation of the complexitycontext of the Brazilian automotive sector in the last decades. It then goes on to discuss the theoretical referential on learning organizations, organizational memory and forgetfulness and organizations with high operational reliability characteristics. Finally, a case study is presented, carried out based on the theoretical concepts described in the body of the article, showing the contradictions and evidence of this relationship.http://www.anpad.org.br/periodicos/arq_pdf/a_603.pdflearning organizationslearning processerrorshuman failuresforgetfulness processorganizational memory.
spellingShingle Robson Quinello
Organizational memory and forgetfulness generating vulnerabilities in complex environments
BAR: Brazilian Administration Review
learning organizations
learning process
errors
human failures
forgetfulness process
organizational memory.
title Organizational memory and forgetfulness generating vulnerabilities in complex environments
title_full Organizational memory and forgetfulness generating vulnerabilities in complex environments
title_fullStr Organizational memory and forgetfulness generating vulnerabilities in complex environments
title_full_unstemmed Organizational memory and forgetfulness generating vulnerabilities in complex environments
title_short Organizational memory and forgetfulness generating vulnerabilities in complex environments
title_sort organizational memory and forgetfulness generating vulnerabilities in complex environments
topic learning organizations
learning process
errors
human failures
forgetfulness process
organizational memory.
url http://www.anpad.org.br/periodicos/arq_pdf/a_603.pdf
work_keys_str_mv AT robsonquinello organizationalmemoryandforgetfulnessgeneratingvulnerabilitiesincomplexenvironments