Hardiness personality and its relation to voluntary resignation in call centers
This paper discusses the relationship between hardiness personality and workers’ voluntary resignation from call center jobs. The aim is to understand the decision to leave through a subject’s personality. The hardiness personality questionnaire developed by Moreno, Garrosa and Gonzalez (2000) was a...
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| Format: | Article |
| Language: | Spanish |
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Pontificia Universidad Católica del Perú
2018-12-01
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| Series: | Revista de Psicología |
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| Online Access: | http://revistas.pucp.edu.pe/index.php/psicologia/article/view/19475 |