The relationship between emotional labor status and workplace violence among toll collectors

Abstract Background This study aimed to identify the emotional labor and workplace violence status among toll collectors by assessing and comparing the same with that in workers in other service occupation. It also aimed to analyze the relationship between emotional labor and workplace violence. Met...

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Bibliographic Details
Main Authors: Yosub Joo, Jeongbae Rhie
Format: Article
Language:English
Published: Korean Society of Occupational & Environmental Medicine 2017-08-01
Series:Annals of Occupational and Environmental Medicine
Subjects:
Online Access:http://link.springer.com/article/10.1186/s40557-017-0193-9