A bibliometric analysis of thematic developments in street-level bureaucracy research
Purpose – Street-level bureaucracy (SLB) has been essential to public administration in executing government policies and shaping public service quality. This paper aims to uncover the knowledge gaps and ongoing challenges to inform future analysis on SLB. Design/methodology/approach – This literatu...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Emerald Publishing
2024-09-01
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| Series: | Public Administration and Policy |
| Subjects: | |
| Online Access: | https://www.emerald.com/insight/content/doi/10.1108/PAP-06-2023-0082/full/pdf |