Comparison of patient exit interviews with unannounced standardised patients for assessing HIV service delivery in Zambia: a study nested within a cluster randomised trial

Comparison of patient exit interviews with unannounced standardised patients for assessing HIV service delivery in Zambia: a study nested within a cluster randomised trial

Objectives To compare unannounced standardised patient approach (eg, mystery clients) with typical exit interviews for assessing patient experiences in HIV care (eg, unfriendly providers, long waiting times). We hypothesise standardised patients would report more negative experiences than typical ex...

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Bibliographic Details
Main Authors: Elvin Geng, Anjali Sharma, Brian Rice, Laura K Beres, Njekwa Mukamba, Charles Holmes, Kombatende Sikombe, Sandra Simbeza, James Hargreaves, Alison Wringe, Jake M Pry, Aaloke Mody, Jacob Mutale, Mpande Mukumbwa-Mwenechanya, Daniel Mwamba, Carolyn Bolton-Moore, Chama Bukankala, Ingrid Eshun-Wilson, Izukanji T Sikazwe
Format: Article
Language:English
Published: BMJ Publishing Group 2023-07-01
Series:BMJ Open
Online Access:https://bmjopen.bmj.com/content/13/7/e069086.full

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https://bmjopen.bmj.com/content/13/7/e069086.full

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