User Interactions With Health Insurance Decision Aids: User Study With Retrospective Think-Aloud Interviews
BackgroundTwo barriers to effective enrollment decisions are low health insurance literacy and lack of knowledge about how to choose a plan. To remedy these issues, digital decision aids have been used to increase the knowledge of plan options and to guide the decision proces...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
JMIR Publications
2021-10-01
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| Series: | JMIR Human Factors |
| Online Access: | https://humanfactors.jmir.org/2021/4/e27628 |