Development of Healthcare Service Design Concepts for NICU Parental Education

The objective of this study was to develop healthcare service design concepts through an empirical study utilizing design thinking to improve the quality of caregiver education provided in the neonatal intensive care unit (NICU). This study adopted the Double Diamond Process of service design compri...

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Bibliographic Details
Main Authors: Hanui Yu, Dahae Woo, Hyo Jin Kim, Minyoung Choi, Dong Hee Kim
Format: Article
Language:English
Published: MDPI AG 2021-09-01
Series:Children
Subjects:
Online Access:https://www.mdpi.com/2227-9067/8/9/795