Examining the Moderating Effects of Students' Characteristics on the Relationship between Perceived Quality and Satisfaction with University Services: The Evidence from two Public Universities in Terengganu

The success of economic development in ECER is contributed by many factors such as investment from foreign countries, tourism industry, oil and gas industry as well as education industry. With regards to education industry, the number of higher educational institutions in ECER has increased.  To ac...

Full description

Bibliographic Details
Main Authors: Siti Falindah Padlee, Siti Nur ‘Atikah Zulkiffli
Format: Article
Language:English
Published: EconJournals 2016-07-01
Series:International Review of Management and Marketing
Online Access:http://mail.econjournals.com/index.php/irmm/article/view/2333